Terms & Conditions
Terms and Conditions
Welcome to LotusAura.in. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General
LotusAura.in is owned and operated by our team based in [Your Location]. All products, services, and content available on this site are subject to your acceptance of these Terms & Conditions along with our Privacy Policy.
2. Product Information
We strive to present product descriptions, images, and prices as accurately as possible. However, since many of our accessories are crafted with care, slight variations in color, design, or size may occur.
3. Pricing & Payments
All prices listed are in Indian Rupees (INR) and include applicable taxes.
We provide secure payment options including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
For COD orders, a nominal advance payment of ₹100 is required to confirm your order.
4. Shipping & Delivery
Orders are usually dispatched within 24–48 hours.
Standard delivery timeline is 4–7 business days across India.
We offer free nationwide shipping on all orders.
5. Order Cancellations
Orders can be canceled within 1 hour of placing them. Once processing has begun, cancellations are no longer possible.
6. Returns & Refunds
Please refer to our Refund & Returns Policy for complete details.
Returns are accepted only in cases of damaged or missing items.
An unboxing video is mandatory as proof to process returns or refunds.
7. Intellectual Property
All content on this website — including product designs, images, text, and logos — is the sole property of Lotus Aura. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy
Your personal information is safe with us. Please review our Privacy Policy to understand how your data is collected, used, and protected.
9. Limitation of Liability
LotusAura.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
10. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Delhi.